Business Process Improvement Part 2: Improvement Project – Ahlstrom Machinery Pumps

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This book is directed to members of Design Teams using the Rummler-Brache approach to Process Improvement.

A basic assumption is that teams with little or no experience in using this methodology will require support by a Facilitator trained in applying Rummler-Brache concepts and tools to a Process Improvement Project (PIP). This book is designed to help Design Team members realize maximum benefit from such support.

Project Sponsors and Steering Team members also may find the book useful; it contains explanations of the roles they perform during a PIP and can serve as the repository for their personal copies of permanent documentation produced during a project.

As organizations gain experience in the methodology over the course of several projects, they may become less dependent on facilitation support. At that point, the Sourcebook can serve as a “road map” for all participants as they work through a Process Improvement Project with minimal facilitation support.